” CAPGEMINI ” pool campus placement drive for 2017 & 2018 Passed out Batch B.Sc/BCA/BA/BBA/B.Com students.
Please inform your students to register at https://goo.gl/forms/RmVL2YAs9AqD7XcE2
Capgemini is looking for B.Sc (All Branches), BCA, BA, BBA, B.Com candidates available at Erode and nearby location for Level 3/A3– Associate from 2017 and 2018 batch. BE / BTech and post graduate students cannot participate in the drive. Please note this is service desk requirement for our international clients and this is not a BPO job.
Drive Location : Nandha Engineering College, Erode
Event Date: 20th and 21st June 2018 (2 days event)
Eligibility criteria for the students to participate in the Campus Recruitment Process is:
- Student should complete his/her Graduation in the year 2017 & 2018
- Should have scored 55% or above in academics SSC , HSC and graduation (aggregate of 5th semesters in graduation)
- Only 1 year gap is allowed post HSC (12th) and not after SSC (10th) or between graduation year
- Must have good English written / verbal communication skills
- No Active ATKT/Backlog till 5th semester or during Capgemini selection process
- Students from BSC (All Branches), BCA, BBA, BA, B.Com are only eligible in the event (No BE/ B tech and Post graduate students)
Note for Students:
- Job Location “Bangalore”
- Must be ready to sign a service agreement for 2 years
Job Profile:
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the Voice Based Phone Service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Desired Skills:
- Should have excellent communication and English speaking skills
- Basic computing skills
Contact: sivamani.ncpir@nehrucolleges.com