IBM\u00a0Campus Recruitment Drive on 10th January,2017 @ 8.15am.\u200bWe\u200b
\nrequest you to send the students database on or before 6.1.2017 without fail\u200b ( NIET – 40
\nStudents\u00a0& NIT – 40 Students)\u200b\u200b.\u200b<\/p>\n
List of Colleges can Participate @\u200b<\/p>\n
CMS College of Engineering & Technology, Coimbatore.\u00a0on 10th Jan, 2017<\/p>\n
<\/p>\n
Dhanalakshmi, Nehru, Sri Eashwar, Easa, SVS, Dhanish Ahamed, JCT, Rathinam, PA, PIT, Kalaivani, Hindusthan, Erode Sengunthar, Akshaya & Karpagam
\nNote:
\nEach Institution only 75 students\u2019 registrations will accept. Placement Team can filter the students and kindly bring the quality students for the drive.
\nDo not forward this mail to anyone.
\nThis Recruitment Drive is only for Coimbatore Engineering Colleges. 2017 Batch students are eligible to participate.
\nB.E \/ B.Tech (All Streams) Students can participate.
\nNo Percentage Criteria & Arrear students not eligible.
\nPlacement Officer or Staff should accompany their students.
\nCellege ID Card Mandatory & Neat Formal Dress is must.<\/p>\n
Job Description – Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls \/ emails \/ chats regarding technical issues for end users.
\nFor Registration Plz contact Mr. Hari Prasad, Asst. Placement Officer @ 96883 94333 \/ 097451 08929
\nAny clarification you can reach me @ 98430 65771 Amarnath. R, Placement Officer.<\/p>\n
About Company & Job Description
\nDear Placement Officer,<\/p>\n
Greetings from IBM India Pvt Ltd !!!<\/p>\n
We are pleased to inform you that we have started our recruitment process for the 2017 batch and we wish to visit your esteemed Institution for the recruitment drive.
\nAbout the Job:
\nJob Description
\nProviding Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls \/ emails \/ chats regarding technical issues for end users.
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Remote Infrastructure support delivery
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Perform problem cause analysis
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Resolve routine customer problem
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Ability to Identify Opportunity & Implement Process Improvements
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Ability to meet a set of defined account agent productivity measurements<\/p>\n
Mandatory Skills
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Strong computer skills
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Excellent customer service orientation
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Neutral accent<\/p>\n
Location of joining – Hyderabad or Bangalore<\/p>\n
Additional Information:
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – including evening, night and graveyard shifts. Project works 24×7 in various shifts and can vary depending on geographies supported
\n\u2022 \u00a0 \u00a0 \u00a0 \u00a0Candidate should not have any backlogs in order to qualify for interview and selection process<\/p>\n
Eligibility Criteria<\/p>\n
Any Graduates<\/p>\n
2017 Pass outs (with no backlogs)
\nNo Percentage cut off
\nRecruitment Process:
\n1. Initial screening and assessment of communication skills (In Person)
\n2. Voice & Accent assessment (Telephonic or In-Person)
\n3. Technical Interview (Telephonic or In-Person)<\/p>\n
Documents to be carried for the event (original & one set of photocopies):Resume
\nEducation all year mark sheets for the highest degree attained \/ pursuing
\nEducation degree certificate (if course is completed)
\nGovernment issued photo ID card
\nIf currently employed: Offer letter or Latest revision Letter and last 3 months salary slips
\nValid Indian work permit (if applicable)<\/p>\n
Infrastructure required:
\n\u2022\u00a0 Waiting area for candidates
\n\u2022\u00a0 Discussion rooms with sitting arrangements for 20 candidates \u00a0– for Group discussion
\n\u2022 Interview rooms (With working telephone connectivity)<\/p>\n","protected":false},"excerpt":{"rendered":"
IBM\u00a0Campus Recruitment Drive on 10th January,2017 @ 8.15am.\u200bWe\u200b request you to send the students database on or before 6.1.2017 without fail\u200b ( NIET – 40 Students\u00a0& NIT – 40 Students)\u200b\u200b.\u200b List of Colleges can Participate @\u200b CMS College of Engineering & Technology, Coimbatore.\u00a0on 10th Jan, 2017 Dhanalakshmi, Nehru, Sri Eashwar, Easa, SVS, Dhanish Ahamed, … <\/p>\n